Technology Requirements

The following technical requirements will help you prepare for participation with Shiloh University and work in the online classroom environment.

Hardware Requirements

  • A reliable computer.
    • PC users should not use a computer running the Windows 7, Vista, or earlier operating systems. These systems are no longer supported by Microsoft and are vulnerable to malware attacks without up-to-date security patches. Windows 10 is preferred; Windows 8 is acceptable.
    • Mac users should use a computer running a current and supported version of Mac OS X (now Mac OS). Apple no longer supports El Capitan (10.11.2) and earlier versions with security updates.
    • Public computers, such as those found in a public library, may not be able to support all of the required functions such as:
      • audio and video for proctored examinations
      • the proper viewing of class presentations and other resources
      • the ability to save files that you are working on
  • A broadband Internet connection with a minimum download speed of 5 Mbit/sec is recommended. Your Internet provider should offer direct technical support.
  • A video camera and audio microphone are required for most classes and for Personal Enrichment students who take classes that require them.
    • Web cam with 720p HD video resolution or higher.
    • Headphones or working speakers connected to the computer.
    • Microphone connected to the computer. We recommend that you use a microphone built in to a headset or webcam.

See the current Course Materials Master List in the Student Information Center for details.

Software for General Classroom Use

For security reasons, please make sure to update all your software on a regular basis and all critical security patches have been installed. When installing or updating the software, avoid installing any optional offers or updates that may be promoted.

  • A major brand antivirus client with daily updates.
  • A current version of Google Chrome, Mozilla Firefox, Microsoft Edge, or Apple Safari.
    • The Internet Explorer browser should not be used as it has been phased out and may no longer provide the features necessary to view all content within the classroom and could affect your ability to complete assignments.
    • Safari for Windows should not be used since it is no longer supported by Apple.
    • Browser setup: Check the Help command in your browser for information on these settings.
      • It is important that you enable first-party and “session” cookies. Most browsers are set up by default to do this. If your browser is not, change its settings so you can use all the features of the classroom site. You should block 3rd party cookies for privacy reasons.
      • Allow pop-ups permanently for the domain “”
  • The capability to scan paper assignments to create PDF documents may be required on a class-by-class basis. Instructions will be provided in the class as necessary.
  • Microsoft Word 2013 with Service pack 1 or newer (Office 2010 and earlier versions are no longer supported by Microsoft).
    • If for some reason you cannot obtain Microsoft Word for your Apple computer, and you use the Apple Pages app, documents must be saved in Microsoft Word (.doc) compatible format. Your instructor is the bottom line for whether your submitted document can be read correctly and is acceptable.
    • Personal Enrichment students may use an alternative word processor, as long as it can open, edit, and save in a Microsoft Word compatible format (.doc).
  • Adobe Reader – the “up-to-date” version is available at this official Adobe website
  • Please note that Adobe Flash Player product is no longer integrated into any Adobe products and has been phased out. Adobe is advising users to uninstall any Flash product that is installed on their computers due to security risks.

Student’s Email Account

We recommend a “private” email account provided by your Internet service provider, for security reasons. This should be provided as part of your personal Internet service. We do not recommend a workplace account, nor a public account provided by Hotmail,, AOL, or any similar provider. Gmail accounts have worked well in the past.

Neither a Yahoo! nor a email account is acceptable for classroom use due to long-standing data breaches which compromised accounts. Using one of these accounts may mean that you will miss communications from the classroom, and possibly jeopardize your fellow students’ email accounts. If you currently use one of these risky providers, please obtain an alternative email account instead, Gmail is preferred.